Refund policy

Due to the nature of our products and for hygiene and safety reasons, all sales are final.

As a cosmetics and personal care brand, we are unable to accept returns, exchanges, or offer refunds once an order has been placed and delivered. This policy is in place to ensure the quality, integrity, and safety of our products for all customers.

Please review product descriptions carefully before completing your purchase. If you have any questions about a product, ingredients, or usage, we encourage you to contact us prior to ordering — our team is happy to assist.

In the rare event that you receive a damaged or incorrect item, please contact our customer support within 12 hours of delivery, including your order number and clear photos of the issue, so we can review and assist accordingly.

By completing a purchase on our website, you acknowledge and agree to this policy.